WHY ? Factory-Reconditioned* (Factory Refurbished or Factory Remanufactured).
(Is it different than "refurbished- Used - Off Lease"?)

Refurbcomputer.com brings you deep discounts on quality factory-reconditioned and Refurbished merchandise. To better serve you, we have compiled a list of our most frequently asked questions about factory-reconditioned products below:

What is quality "Factory-Reconditioned (Factory Refurbished)" merchandise?
What does a manufacturer do to "Factory-Reconditioned" products?
"Refurbished" or "Factory-Refurbished", what’s the difference?
Is "Factory-Reconditioned" merchandise used?
Do "Factory-Reconditioned" products come in different packaging?
What makes a "Factory-Reconditioned" item such an excellent purchase?
How do I identify a "Refurbished" item on your site?

What is quality "factory-reconditioned" merchandise?

Factory-reconditioned merchandise refers to products that have been returned to the manufacturer for any of a number of reasons. Also see, Open Box Returned

• Anytime a retail store or consumer opens a product in a box and it is not purchased, it cannot be sold as new. The item is then shipped back to the manufacturer to be "reconditioned."
• An item purchased by a consumer and returned for any reason--perhaps the product didn’t work or the consumer simply didn’t want it--whether it's the very next day or a month later, is sent back to the manufacturer to be "reconditioned."
• Some items, called "scratch and dents" have been returned to the manufacturer with visible Cosmetic wear and tear. 

What does a manufacturer do to recondition products?

Once returned to the manufacturer, the entire item is completely checked to assure it meets ALL factory specifications, then is quality tested AGAIN! Each manufacturer has its own procedures; items that didn’t work are repaired or replaced, items that were returned after minimal use are cleaned and sanitized, items that were opened may be repackaged. All items are returned to like-new condition.

I’ve also seen the terms "Factory refurbished" or "Factory serviced" in some item descriptions. What’s the difference?

Various manufacturers use different terms, but any item listed on our site as "Factory" or "Factory Reconditioned",  "Factory Refurbished", meets the same factory-reconditioned standards listed above. 

• Refurbished means high quality. In fact, Refurbished goods have a very low return rate (2%) because they have been checked at least twice for proper working condition and quality.
• The price you pay for a Refurbished item is much lower than at retail.
• Every reconditioned item you purchase is covered by the Manufactures Direct Warranty. For more information about warranties see the item listing or Manufactures website.

"Refurbished" ( Non Factory) units may have been refurbished by a professional refurbishing company other than the Original Manufacture. Refurbished units maybe used units that were a trade-in or Lease Returns that have been tested, cleaned and cosmetic touch up.

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We note these products on our site with the words "Refurbished". It means that the product is non Factory Refurbished.
When you see the "Refurbished" you know you're in for a excellent product value.

 If it is "Factory Reconditioned" it will say "Factory Refurbished or "Factory Reconditioned"

How do I identify a "Used" item on your site?

We note these products on our site with the words "Used" or OFF LEASE RECONDITIONED.